Terms and Shipping

Terms and Shipping

 

In the Jokinen Konu Shop you can purchase products with secure bank transfers or with Klarna’s payment services. We offer free shipping in Finland with Posti’s services. Your order is delivered to the nearest post office or parcel locker. 

 

Shipping in Finland: FREE

 

Shipping in EU: 20€

 

Shipping International: For international shipping contact us via email: contact@jokinenkonu.com

 

Estimated Shipping Time

 

Finland: 1-5

EU: 5-10

International: 7-15

 

Return Policy

 

Jokinen Konu Shop products always have a 14-day return policy right under the Finnish Consumer Protection Law. The product must be unused and in the condition where it is received, with all parts (including packaging and instruction manual) of the product stored. You must return the product in its original packaging or packed in a similar way.

 

The full amount of your returned item will be refunded to your bank or credit card account in accordance with your payment method. The payment will be refunded as soon as we have received and verified the returned product. 

 

If the product is damaged during shipping, take photos of both the damaged package and the product, and send pictures and order information to us. We will send you a new product or return your money back.

 

Return cost (in the case of a product not damaged during transport)

 

Finland: 7,90€

EU: 20€

 

In all cases, please contact us: contact@jokinenkonu.com

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